Purchase Guide | Support

1. Product Search

Find what you need, precisely.

Use the search bar to enter the full or partial part number (e.g., XC7K410T-2FFG900I).

You can also browse by brand, packaging type, or category (FPGA, DSP, Military IC, etc.).

Each product page displays detailed specifications, brand, packaging, and stock availability.

2. Check Product Details

Before placing an order, please verify the following:

Manufacturer and part number are correct

Packaging type matches your requirement (Tray, Tube, Reel, etc.)

Operating temperature, speed grade, and other technical specs

Product status: New & Original, Factory Sealed, or Surplus Stock

3. Submit Purchase Inquiry

FPGAX operates via quote-based purchasing.

Click "Inquiry via Email" on the product page

Fill in quantity, company name, and your contact details

Our sales team will respond with pricing, lead time, and payment terms within 12 hours

4. Confirm Quotation & Place Order

Once you receive our official quotation:

Confirm order by replying via email

We will issue a Proforma Invoice (PI)

Provide your company's shipping info and VAT/tax ID (if applicable)

5. Payment Instructions

We support the following payment methods:

T/T (Telegraphic Transfer) - for international wire transfer

PayPal - with 4.4% service fee

RMB Bank Transfer - for domestic clients

USD Offshore Account - for global trading partners

All transactions are offline to ensure security and flexibility. Payment instructions will be provided after PI confirmation.

6. Shipping & Delivery

We ship via DHL, FedEx, UPS, or SF Express

Delivery typically takes 3–7 business days depending on region

Tracking number will be provided once the order is dispatched

For bulk orders, we offer consolidated shipment options

7. Quality Assurance

All chips are original, with inspection and traceability

For sensitive or high-end parts, third-party test reports can be provided on request

We provide 365-day limited warranty on non-human-damaged items

8. Important Notes

Please double-check part number before placing inquiry

Products sold are generally non-returnable unless verified defective

We recommend early procurement for hard-to-find or EOL components

9. Need Help?

Contact us via email: [email protected]

Our engineers and sourcing experts are here to assist you.